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#1 2019-09-18 03:07:02

jean
Member
Registered: 2019-09-18
Posts: 4

Please help with the premium account

Hello,

I just bought a premium account, but when I concentrate on paying the donation and I did not record the account number. I did not recall setting a login password during the payment transaction either. After the payment was successfully paid, I have no idea how to login the premium account on the vpn page 'https://tunsafe.com/vpn' due to I didn't record the account number and have no idea with the password.

Can anyone help me with this problem?

Thank you.

Last edited by jean (2019-09-18 03:08:15)

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#2 2019-09-20 13:16:12

jean
Member
Registered: 2019-09-18
Posts: 4

Re: Please help with the premium account

Hello Viktor,

I bought a tunsafe premium account in 17th September, but when I concentrate on paying the donation and I did not record the account number. I did not recall setting a login password during the payment transaction either. After the payment was successfully paid, I have no idea how to login the premium account on the vpn page 'https://tunsafe.com/vpn' due to I didn't record the account number and have no idea with the password.

Please check the payment of $9.99 in 17th September. The PayPal transaction number is 2GW58538V20537607, and receipt number is 2912-1786-8961-6909.

Please help me with this problem. Looking forward to your response!

Thank you.

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#3 2019-09-28 16:03:11

jean
Member
Registered: 2019-09-18
Posts: 4

Re: Please help with the premium account

Hello Viktor,

I had sent you lots of e-mails which were almost one e-mail per day. But, I just didn't receive any response from you. I mean this is just not right, not because I paid $9.99 for a premium account. Don't you even check this forum or your e-mails?

It's been 12 days since I paid for this 'unknown how to login' premium account, and I hope this message would get you attention.

I'm still looking forward to your response.

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#4 2019-09-30 11:26:02

wiggo
Administrator
Registered: 2018-03-09
Posts: 98

Re: Please help with the premium account

Hi Jean,

I've sent you a mail

Regards
Viktor

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#5 2019-11-06 03:20:36

Sunny
Member
Registered: 2019-11-06
Posts: 1

Re: Please help with the premium account

Hi Viktor

I just bought the premium account as well by Paypal. Please let me know my account and password. Thanks in advance
Email : 934566195@qq.com Payment number is :    2J577355GR829732L

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#6 2019-11-11 16:37:29

mike888
Member
Registered: 2019-11-06
Posts: 1

Re: Please help with the premium account

Hi Viktor

I  November 6th the premium account as well by Paypal. Please let me know my account and password. Thanks in advance
Payment number is :    49F87005E5293522X

thank you.

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#7 2019-12-11 16:36:29

anthraxit3
Member
Registered: 2019-12-11
Posts: 1

Re: Please help with the premium account

Hi Viktor!

I just bought a premium account and I forgot to screenshot. Please let me know my account and password.. Here's my payment number:   73T5921947123282Y
Email add:  salalima.dave@gmail.com

Thank you!.

Last edited by anthraxit3 (2019-12-13 09:42:55)

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#8 2019-12-30 03:18:37

dyNKHWo5G%0r
Member
Registered: 2019-12-13
Posts: 1

Re: Please help with the premium account

Hi Viktor,

Same problem, payment ID is 59D51337HV790101M on Dec. 11

Thank you!

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#9 2020-01-15 18:40:36

Dakkar
Member
Registered: 2020-01-15
Posts: 1

Re: Please help with the premium account

Hello,

I would also need support for premium account.  Back on September 30th 2019

Paypal transaction ID:    9EL97932C86569029

Thanks!

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