TunSafe Forum

Welcome to the TunSafe Community Forum. This is open for discussions related to TunSafe and the WireGuard protocol.

You are not logged in.

#1 2019-09-18 03:07:02

jean
Member
Registered: 2019-09-18
Posts: 4

Please help with the premium account

Hello,

I just bought a premium account, but when I concentrate on paying the donation and I did not record the account number. I did not recall setting a login password during the payment transaction either. After the payment was successfully paid, I have no idea how to login the premium account on the vpn page 'https://tunsafe.com/vpn' due to I didn't record the account number and have no idea with the password.

Can anyone help me with this problem?

Thank you.

Last edited by jean (2019-09-18 03:08:15)

Offline

#2 2019-09-20 13:16:12

jean
Member
Registered: 2019-09-18
Posts: 4

Re: Please help with the premium account

Hello Viktor,

I bought a tunsafe premium account in 17th September, but when I concentrate on paying the donation and I did not record the account number. I did not recall setting a login password during the payment transaction either. After the payment was successfully paid, I have no idea how to login the premium account on the vpn page 'https://tunsafe.com/vpn' due to I didn't record the account number and have no idea with the password.

Please check the payment of $9.99 in 17th September. The PayPal transaction number is 2GW58538V20537607, and receipt number is 2912-1786-8961-6909.

Please help me with this problem. Looking forward to your response!

Thank you.

Offline

#3 2019-09-28 16:03:11

jean
Member
Registered: 2019-09-18
Posts: 4

Re: Please help with the premium account

Hello Viktor,

I had sent you lots of e-mails which were almost one e-mail per day. But, I just didn't receive any response from you. I mean this is just not right, not because I paid $9.99 for a premium account. Don't you even check this forum or your e-mails?

It's been 12 days since I paid for this 'unknown how to login' premium account, and I hope this message would get you attention.

I'm still looking forward to your response.

Offline

#4 2019-09-30 11:26:02

wiggo
Administrator
Registered: 2018-03-09
Posts: 98

Re: Please help with the premium account

Hi Jean,

I've sent you a mail

Regards
Viktor

Offline

Board footer

Powered by FluxBB